Privacy Policy

Last updated: February 11, 2026 · v2026-02-11

TL;DR

We collect the minimum data needed to run your account and hosting service. We use it for operations, security, billing, and support. We do not sell your personal data.

1) Data We Collect

Account identity data (name/email), login metadata, billing state, and operational telemetry required to run hosting and support.

2) Website Data You Manage

Your WordPress files, database, backups, logs, and related metadata are processed to provide hosting features, maintenance, and recovery workflows.

3) Why We Process Data

To provide service functionality, secure accounts, prevent abuse, process billing, deliver support, and improve reliability.

4) Sharing

We share data only with essential subprocessors (e.g., auth providers, payment processors, infrastructure providers) required to operate the service.

5) Retention

We retain account and operational records for as long as needed for service, legal obligations, fraud prevention, and dispute resolution.

6) Security

We apply technical and organizational safeguards, but no method is 100% secure. You should also protect your own credentials and devices.

7) Your Rights

Depending on jurisdiction, you may request access, correction, deletion, portability, or restriction. Contact support for requests.

Related: Terms of Use · Legal Center